Your order will usually be delivered
within 1 working day when you select next day delivery, if standard free delivery is used then your order is usally delivered within 3 to 5 working days from the date of dispatch.
We can give catering sized discounts but it is at our discretion and generally won't be considered unless over £1200 including VAT. Please call us on 0114 287 3891 with details of your order and we may be able to help.
Yes depending on the type of cooker
you have, if you have a gas range cooker you can use your Paella pan on the
range however please note the size of the Paella pan you are planning on using
on your gas range. We wouldn’t recommend using anything above a 42cm pan on
your gas range at home as either will not fit or may mean you have to keep
moving segments of the Paella pan over the heat in order to cook the dish
properly. We would always recommend that you purchase a Paella gas burner for
your new Paella pan in order to provide adequate heat distribution to the dish. If you have an electric/induction or AGA cooker please see our induction paella pans as these have a flat thick sandwich bottom which is suitable for these types of cookers.
We import Paella pans from Spain in
all different sizes ranging from 26cm to 160cm wide! Which one you need depends
on how many people you are looking to serve your Paella to. Each of our Paella Pans has a guideline serving amount in the description. These are only guideline and are based on Tapas Portions, if you are aiming to serve full English plates of Paella then you should aim to by a pan that serves a third more portions than those stated to make sure you can accommodate your guests. All our pans are measured rim to rim.
We offer both a Next Day Delivery Service for £6.45 and a Standard Delivery Service for only £2.50 under £25.00 and free over £25.00, these prices both include VAT, also we offer free standard delivery on all orders with no minimum value.
Please either call us on 0114 287 3891 or email us at email@example.com and we would be happy to discuss any trade partnership with you. If you have a Garden Centre or Outdoor Living Store we can provide stands for our Paella Pans to show them in. We can also offer you our trade prices.
We spend a lot of time in our warehouse packing Paella Pans and Equipment up ready for shipment and are not always available to answer the phone. We tend to be in the warehouse during the earlier parts of the day rather than the afternoon so you could try us in the afternoon or send us an email at firstname.lastname@example.org or leave an answerphone message and we will endevour to get back to you within the hour.
Of course you can, you can collect
your order from our premises in Sheffield, please just email us or call us on 0114 287 3891 first to make
sure someone is at the premises when you will be collecting your order.
Please contact us by email or
telephone and we will contact the courier and find out where your order is. If
we cannot trace where your Paella order is we will endeavour to re send your
order the following day. Please remember that our courier service doesnt deliver on Saturdays or Sundays.